Shipping Policy

Shipping & Delivery Policy for Lab learners LLC.

Effective Date: 8/24/25]

Lab learners LLC. is committed to delivering high-quality educational materials—whether physical products shipped to your door or digital content delivered instantly online. This policy outlines how we handle both types of deliveries.

Physical Product Shipping

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays.
You’ll receive an email confirmation when your order is placed and another when it ships.
If an item is temporarily out of stock, we’ll notify you with an estimated restock and delivery date.

Shipping Methods & Delivery Times

Method Estimated Delivery Availability

Standard Shipping 5–7 business days U.S. only

Expedited Shipping 2–3 business days U.S. only

International 7–21 business days Select countries

Delivery times are estimates and may vary due to carrier delays or weather conditions.
Tracking information will be provided once your order ships.

Shipping Costs

Calculated at checkout based on destination, weight, and shipping method.
Free shipping promotions may be offered periodically.

Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions.
International customers are responsible for customs duties or import taxes.

Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us within 7 days of delivery.
Provide your order number and photos (if applicable).
We’ll work with the carrier to resolve the issue or send a replacement.

Digital Product Delivery

Delivery Method

Most digital products are delivered instantly via:
Download link on the confirmation page
Email with access instructions
Login credentials for platform-based tools (if applicable)

Delivery Timeline

Access is typically granted within minutes of purchase.
If there’s a delay due to payment or account setup, access will be provided within 24 hours.

Licensing & Usage

Digital products are licensed for personal or classroom use only, unless otherwise stated.
Redistribution, resale, or public posting is prohibited.

Refunds for Digital Products

Due to the nature of digital content, all sales are final once access is granted. If you experience technical issues or receive the wrong product, we’ll work with you to resolve it.

Questions or Support?

For help with shipping, downloads, or access:

Email: learnerslabbooks@gmail.com